Terms & conditions

GOOD is a Community Interest Company (CIC) registered as GOOD Botanics. Company number: 13068433

Our registered office address:

24 Sunbury Workshops, Swanfield St, London, E2 7LF ,UK.

Phone number +(44) 07817262277

Acceptance of the Terms of Trade
These Terms of Trade apply to you, an individual who is not acting as a commercial entity, for the purchase of the Products on the www.goodbotanics.com website. You and GOOD agree that these Terms of Trade will, together with the order, as accepted by GOOD, the Terms of use and the Privacy Policy, constitute the whole agreement between you and GOOD.

Please read these Terms of Trade carefully as they contain important information, including information on warranties and limitations of liability. By placing an order through the www.goodbotanics.com website you acknowledge that you have read and accepted these Terms of Trade.

Amendment to the Terms of Trade
GOOD has the right to amend these Terms of Trade from time to time to comply with law or to meet its changing business requirements. Any amendments to the Terms of Trade will apply to any order registered after the amended Terms of Trade come into effect and are posted on the www.goodbotanics.com website.

Definitions and Application
In these Terms of Trade, "GOOD" means GOOD Botanics CIC, trading as GOOD, "you" and “your” means you, the individual who is ordering the Products, the "Products" means the GOOD products which may be ordered on the www.goodbotanics.com website and the "Product Subtotal" means the sum of the price of each Product ordered as indicated on the www.goodbotanics.com website at the time of submitting the order.

Geographic area
The online sale of the Products offered on the www.goodbotanics.com website is intended only to individuals who are residing within the UK and for delivery within this geographic area only.

The Products covered by these Terms of Trade are those presented on the www.goodbotanics.com website, subject to availability. GOOD will use its best efforts to ensure that any photograph of any of the Products presented on the www.goodbotanics.com website is as accurate as possible. Please note, however, that the representation of the Products as produced by your computer screen may differ from the exact Product.

GOOD will only be responsible for loss or damage you suffer that is a natural and foreseeable consequence of GOOD breaching its obligations under these Terms of Trade, but GOOD is not responsible for loss or damage that was not foreseeable, such as for damages resulting from the your use of the Internet including the loss of data, any intrusion, virus, service disruption or other unintended issues.

GOOD reserves the right, in its absolute discretion, to take any of the following measures if you fail to make a payment in accordance with these Terms of Trade: (a) withhold the supply of and dispose of the Products requested in the order, and/or (b) refuse to deal further with you, and GOOD will not be liable to you for any loss or damage directly or indirectly resulting from any such action.

You have sole responsibility for determining the suitability of the Products for the purposes for which you intend to use them. The Products are supplied for domestic and private use only. GOOD shall not be liable for any losses relating to any business of yours, for example, lost revenue, income or profits, lost data or any interruption to your business.

You must follow any instructions GOOD may give you in relation to the safe use or storage of the Products.
GOOD will not be responsible for any damage to the Products which is caused by your failure to follow these instructions. There are certain responsibilities which GOOD cannot exclude by law and nothing in these Terms of Trade limits any liability of GOOD to you for death or personal injury resulting from negligence.

Subject to the following "Warranty" clause, and to the fullest extent permitted by law, the liability of GOOD for any loss or damage suffered by you as a result of GOOD breaching its obligations under these Terms of Trade or other duty is limited to a refund or replacement of the relevant Products.

As a consumer you have certain legal rights, including legal rights relating to any Products that are faulty or not as described. For further information about your legal rights, contact your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms of Trade will affect these legal rights.

If you receive a Product that is not of satisfactory quality, you can contact GOOD for a replacement or, where this is not possible, for a refund. Your right to cancel the purchase. As a consumer, you have the right to return the Products, without any reason within 14 working days from the receipt of the Products.

If the return of the Products is not because of a product defect or an error committed by GOOD, you will have to pay the shipping charges for the return of the Products. If you exercise this right to return the Products, you will return the Products ordered, in a state fit for their resale and in their original packaging, to the following address:

GOOD, 24 Sunbury Workshops, Swanfield St, London, E2 7LF ,UK
GOOD will refund you within 30 days from the exercise of your right to cancel the purchase.

Force Majeure
If GOOD is delayed or hindered in or prevented from performing any of its obligations under any order by reason of any event or circumstance beyond its reasonable control, GOOD will have no liability to you in respect of such non-performance and the time for performing the same will be extended until the event or circumstance has ceased.

Personal data
Information provided by you for the order of the Products will be automatically processed by GOOD. Please refer to our Privacy Policy for further information on the processing of your personal data. Other important terms

GOOD may transfer its rights and obligations under these Terms of Trade to another organization. These Terms of Trade are between you and GOOD only. No other person shall have any rights to enforce any of the terms of these Terms of Trade. If any term in these Terms of Trade is found to be illegal, invalid or unenforceable by any court or competent authority, the remaining terms will remain in full force and effect. If you break these Terms of Trade and GOOD takes no action, this does not mean that GOOD has waived its rights against you. You will still have to comply with these Terms of Trade. Any waiver must be agreed by GOOD in writing.

Applicable law
If the place of delivery of the Products is in:

A) UK, these Terms of Trade are governed by UK law and any dispute or claim arising out of or in connection with their interpretation or execution will be subject to the non-exclusive jurisdiction of the English courts; or

B) The information contained in this document apply to the online sale website directed by GOOD (GOOD Botanics CIC).

The Terms of Trade and Frequently Asked Questions can be found in the web site.

GOOD Terms of Service

1. Terms
By accessing the website at www.goodbotanics.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on GOOD’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on GOOD’s website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by GOOD’s at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
The materials on GOOD’s website are provided on an ‘as is’ basis. GOOD makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, GOOD does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall GOOD's or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on GOOD's website, even if GOOD or a GOOD authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials
The materials appearing on GOOD's website could include technical, typographical, or photographic errors. GOOD does not warrant that any of the materials on its website are accurate, complete or current. GOOD may make changes to the materials contained on its website at any time without notice. However GOOD does not make any commitment to update the materials.

6. Links
GOOD has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by GOOD of the site. Use of any such linked website is at the user’s own risk.

7. Modifications
GOOD may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of London, UK and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.